Enigma was pleased to host our airline customers at Enigma's 2010 Aviation User Conference. This two-day event in Boston gathered clients and partners from around the world for a wide-array of best practice sessions and product roadmap discussions designed to improve their maintenance and engineering operations.

The focus was on helping our customers realize even greater value from their Enigma investment by integrating ERP/MRO and content management (ECM) systems, thereby bridging the gap between maintenance and engineering (M&E), tech pubs and inventory. One of our longtime customers got the point when he said, "This has grown to be way more than a document viewer!"

The advantage Enigma brings to the aviation community is to ensure service and support data is up-to-date and synchronized across all aspects of aircraft maintenance, which results in faster turn-times, better compliance and lower costs.

The conference sessions were interactive, giving customers an opportunity to ask questions and provide feedback to Enigma executives, developers and technology partners.

Maintenance and engineering executives from some of the world's leading airlines, including Korean Airlines, Japan Airlines and KLM Royal Dutch Airlines, attended the conference. In addition, guest speakers from Enigma's key aviation partners, Oracle and SAP, delivered presentations on integrating with corporate IT applications. SAP remarked, "We like working with Enigma because they're smart and aggressive," to which one customer added:  "They are aggressive but they're really, really smart."

At the request of our customers, Enigma is making the Aviation User Conference an annual event, and has also created a Customer Advisory Board to dive even deeper into short-term and long-term development plans for improving aircraft maintenance and back-office integration.

Around the globe, there are many conferences each year dedicated to aviation MRO but clearly there is a need for more dialogue and exchange on these topics. The complex issues surrounding aircraft maintenance planning, engineering and execution demand ongoing conversations with peers, and Enigma was delighted to provide a useful forum for that.